/* 与私域分身工作台保持一致：渠道 / 会话 / 聊天 / 客户处理。 */
#container-workbench { position: relative; }
.account-list { width: 168px; }
.contact-panel { width: 260px; min-height: 0; }
.list-load-state { margin-left: auto; font-size: 11px; font-weight: 400; }
.chat-header { padding: 12px 16px; flex-wrap: wrap; }
.chat-header .controls { flex-wrap: wrap; gap: 5px; }
.chat-header .who .meta { max-width: 250px; }
.messages { min-height: 100px; background: var(--surface-soft); }
.msg.recv { background: var(--surface); border: 1px solid var(--border); }
.msg { flex-shrink: 0; max-width: 85%; animation: none; box-shadow: var(--shadow-sm); }
.composer { padding: 10px 16px; }
.composer-tools { display: flex; align-items: center; gap: 6px; margin-bottom: 8px; }
.composer-tools span { margin-left: auto; color: var(--weak-text); font-size: 12px; }
.composer textarea { min-width: 0; }
.task-sidebar { width: 286px; flex-shrink: 0; background: var(--surface); border-left: 1px solid var(--border); overflow-y: auto; }
.task-header { margin: 0 12px; padding: 16px 4px; border-bottom: 1px solid var(--border); }
.task-kicker { font-size: 11px; color: var(--weak-text); margin-bottom: 4px; }
.task-title { font-size: 15px; font-weight: 700; overflow-wrap: anywhere; }
.task-subtitle { font-size: 12px; color: var(--muted-text); margin-top: 5px; }
.task-section { margin: 0 12px; padding: 16px 4px; border-bottom: 1px solid var(--border); }
.task-section h3 { font-size: 12px; color: var(--muted-text); margin-bottom: 10px; display: flex; justify-content: space-between; align-items: center; }
.task-profile-group { display: flex; flex-wrap: wrap; align-items: center; gap: 5px; margin-bottom: 8px; }
.task-profile-tag { padding: 4px 8px; border-radius: 6px; background: var(--primary-soft); color: var(--text-soft); font-size: 12px; overflow-wrap: anywhere; }
.task-profile-label { font-size: 12px; color: var(--weak-text); }
.task-summary-text { padding: 12px 14px; border-radius: 8px; background: var(--surface-soft); color: var(--text-soft); font-size: 13px; line-height: 1.65; white-space: pre-wrap; overflow-wrap: anywhere; }
.task-advice-title { font-size: 13px; font-weight: 700; }
.task-advice-reason { margin-top: 6px; font-size: 13px; color: var(--muted-text); line-height: 1.6; white-space: pre-wrap; overflow-wrap: anywhere; }
.task-actions { margin-top: 12px; display: flex; flex-wrap: wrap; gap: 6px; }
.followup-info-bar { display: flex; gap: 10px; align-items: center; padding: 9px 16px; background: var(--warning-soft); font-size: 12px; color: var(--text-soft); }
.followup-info-bar span { flex: 1; overflow-wrap: anywhere; }
.ai-suggestion { margin: 10px 16px 0; padding: 12px; background: var(--primary-soft); border: 1px solid var(--border-strong); border-radius: 8px; }
.ai-suggestion .title { font-size: 12px; display: flex; justify-content: space-between; color: var(--text-soft); margin-bottom: 8px; }
.ai-suggestion textarea { width: 100%; min-height: 68px; max-height: 130px; resize: vertical; background: var(--surface); border: 1px solid var(--border); border-radius: 7px; padding: 9px; font-size: 13px; }
.ai-suggestion .actions { display: flex; flex-wrap: wrap; justify-content: flex-end; gap: 6px; margin-top: 8px; }
.emoji-panel { display: flex; flex-wrap: wrap; gap: 5px; padding-bottom: 8px; }
.emoji-panel button { border: 0; background: var(--surface-soft); padding: 5px; font-size: 20px; }
.workbench-dialog { width: min(520px, calc(100vw - 32px)); border: 1px solid var(--border); border-radius: 12px; padding: 24px; margin: auto; color: var(--text); background: var(--surface); box-shadow: var(--shadow-md); }
.workbench-dialog::backdrop { background: var(--overlay); }
.workbench-dialog h3 { margin-bottom: 16px; }
.workbench-dialog .field { margin-bottom: 12px; }
.workbench-dialog .actions { display: flex; justify-content: flex-end; gap: 8px; margin-top: 16px; }
.product-pick-list { max-height: 360px; overflow-y: auto; }
.product-pick-item { width: 100%; text-align: left; background: var(--surface); border: 1px solid var(--border); padding: 12px; border-radius: 8px; margin-top: 8px; color: var(--text); }
.product-pick-item:hover { border-color: var(--primary); background: var(--primary-soft); }
.product-pick-item small { display: block; color: var(--muted-text); margin-top: 4px; }
@media (max-width: 1550px) { .nav-sidebar:not(.collapsed) { width: 168px; } .account-list { width: 145px; } .contact-panel { width: 232px; } .task-sidebar { width: 262px; } }
@media (max-width: 1270px) { .task-sidebar { display: none; } .task-sidebar.expanded { display: block; position: absolute; right: 0; top: 0; bottom: 0; width: 286px; z-index: 10; box-shadow: var(--shadow-md); } }
@media (min-width: 1271px) { #taskToggleBtn { display: none; } }
@media (max-width: 900px) { .account-list { width: 124px; } .contact-panel { width: 200px; } .nav-sidebar:not(.collapsed) { width: 60px; } .nav-sidebar .nav-label, .nav-sidebar .nav-section-label, .nav-sidebar .nav-footer { display: none; } .chat-header .controls { gap: 3px; } .mode-btn { padding: 7px 8px; } }
.message-image { display: block; max-width: 240px; max-height: 260px; width: 100%; object-fit: contain; border-radius: 6px; }
@media (min-width: 1271px) { #closeTaskPanel { display: none; } }
/* 私域单聊的入口规则：置顶在列表悬停，标题只放收藏与接待模式。 */
.chat-header { flex-wrap: nowrap; min-height: 65px; }
.chat-header .who { flex: 1; overflow: hidden; }
.chat-header .who .name { white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.chat-header .controls { flex-wrap: nowrap; }
.account-card .name .label { white-space: normal; overflow-wrap: anywhere; display: -webkit-box; -webkit-line-clamp: 2; -webkit-box-orient: vertical; }
.account-card .meta { white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.contact-avatar-stack { display: flex; flex-direction: column; gap: 5px; align-items: center; flex-shrink: 0; }
.contact-item .contact-id { color: var(--muted-text); }
.contact-item .preview { color: var(--muted-text); }
.pin-btn:focus-visible, .contact-item:focus-within .pin-btn { display: flex; }
.msg .talker { font-size: 11px; color: var(--primary); margin-bottom: 3px; }
.msg.send .talker { color: inherit; }
.message-flag { margin-top: 6px; font-size: 11px; color: inherit; background: transparent; border: 1px solid var(--border); border-radius: 5px; padding: 2px 7px; }
.profile-active { padding: 5px; border-radius: 5px; background: var(--surface-soft); }
.purchase-status { background: var(--success-soft); color: var(--success); margin-top: 8px; }
.message-image { cursor: zoom-in; }
.image-preview { width: 100%; max-height: 70vh; object-fit: contain; }
@media (max-width: 900px) { .chat-header { flex-wrap: wrap; } }
.appmsg-card { display: flex; flex-direction: column; gap: 5px; max-width: 320px; padding: 10px; border: 1px solid var(--border); border-radius: 8px; color: inherit; text-decoration: none; }
.appmsg-card:hover { border-color: var(--primary); }
.appmsg-kicker { font-size: 11px; }
.flag-note { font-size: 12px; margin-top: 5px; white-space: pre-wrap; }
.flag-editor { margin-top: 8px; padding: 10px; border-radius: 6px; background: var(--surface); color: var(--text); min-width: 240px; }
.flag-editor textarea { width: 100%; min-height: 64px; padding: 7px; border: 1px solid var(--border); border-radius: 5px; resize: vertical; }
.flag-editor .actions { display: flex; gap: 5px; justify-content: flex-end; margin-top: 6px; }
/* 私域对话密度与消息级操作：正文优先，操作悬停/键盘聚焦可见。 */
.messages { padding: 20px 24px; gap: 16px; }
.msg { position: relative; max-width: min(76%, 560px); padding: 9px 12px; font-size: 13px; line-height: 1.65; border-radius: 10px; box-shadow: none; }
.msg .talker { font-size: 11px; margin-bottom: 4px; }
.msg .meta { margin-top: 5px; font-size: 10px; }
.message-flag { position: absolute; right: calc(100% + 8px); bottom: 4px; margin: 0; white-space: nowrap; opacity: 0; pointer-events: none; color: var(--muted-text); background: var(--surface); border-color: var(--border); padding: 3px 6px; transition: opacity .15s; }
.msg:hover .message-flag, .msg:focus-within .message-flag, .message-flag.is-flagged { opacity: 1; pointer-events: auto; }
.message-flag.is-flagged { color: var(--danger); }
.appmsg-card-clickable { cursor: pointer; text-align: left; font: inherit; width: 264px; max-width: 100%; background: transparent; padding: 12px; gap: 7px; }
.appmsg-title { font-size: 13px; line-height: 1.5; }
.appmsg-footer { display: flex; justify-content: space-between; border-top: 1px solid currentColor; padding-top: 7px; margin-top: 4px; font-size: 11px; }
.appmsg-card-clickable:hover, .appmsg-card-clickable.is-selected { outline: 2px solid var(--border-strong); outline-offset: 2px; }
.appmsg-card-clickable:focus-visible { outline: 2px solid var(--primary); outline-offset: 3px; }
#productCardDetail { padding: 0 16px 24px; }
.product-detail-header { display: flex; align-items: center; justify-content: space-between; padding: 14px 0; border-bottom: 1px solid var(--border); font-size: 13px; font-weight: 600; }
.product-detail-body { padding-top: 18px; }
.product-detail-body h2 { font-size: 16px; line-height: 1.5; margin: 6px 0 10px; }
.product-detail-price { font-size: 16px; color: var(--primary); font-weight: 600; margin-bottom: 12px; }
.product-detail-tags { display: flex; flex-wrap: wrap; gap: 5px; margin-bottom: 16px; }
.product-detail-tags span { background: var(--surface-soft); border: 1px solid var(--border); border-radius: 4px; padding: 3px 6px; font-size: 11px; color: var(--text-soft); }
.product-sku-label { font-size: 12px; color: var(--muted-text); }
.product-sku-label select { display: block; width: 100%; margin-top: 7px; }
.product-desc-section { padding: 16px 0; border-bottom: 1px solid var(--border); font-size: 13px; line-height: 1.8; white-space: pre-wrap; overflow-wrap: anywhere; }
.product-desc-section h4 { margin: 0 0 8px; font-size: 12px; color: var(--muted-text); }
.product-detail-note { font-size: 11px; color: var(--weak-text); margin: 18px 0; line-height: 1.6; }
@media (hover: none) { .message-flag { position: static; opacity: 1; pointer-events: auto; margin-top: 6px; } }
.product-sku-label select { padding: 8px 10px; color: var(--text); background: var(--surface); border: 1px solid var(--border); border-radius: 6px; font-size: 12px; }
/* 私域分身最终生效消息样式（2026-09-28）：保持几何尺寸、色彩和标记位置一致。 */
:root { --chat-white: #fff; --chat-white-muted: rgba(255,255,255,.78); --chat-card-bg: rgba(255,255,255,.72); --chat-card-send-bg: rgba(255,255,255,.14); --chat-card-send-border: rgba(255,255,255,.24); --chat-card-desc: rgba(255,255,255,.82); --chat-shadow: 0 1px 2px rgba(15,23,42,.05); }
.messages { padding: 20px; gap: 10px; background: var(--surface-soft); }
.msg { max-width: 70%; padding: 10px 14px; border-radius: 12px; font-size: 14px; line-height: 1.5; box-shadow: var(--chat-shadow); animation: fadeIn .2s; overflow-wrap: break-word; word-break: break-word; }
.msg.recv { align-self: flex-start; background: var(--surface); color: var(--text); border: 1px solid var(--border); border-bottom-left-radius: 4px; }
.msg.send { align-self: flex-end; background: var(--primary); color: var(--chat-white); border-bottom-right-radius: 4px; }
.msg .talker { font-size: 11px; color: var(--primary); margin-bottom: 2px; }
.msg .meta { font-size: 11px; margin-top: 4px; color: var(--weak-text); justify-content: flex-start; }
.msg.send .talker, .msg.send .meta { color: var(--chat-white-muted); }
.msg .appmsg-card { display: flex; flex-direction: row; gap: 10px; align-items: center; width: auto; max-width: min(320px,62vw); padding: 10px; border: 1px solid var(--border); border-radius: 8px; background: var(--chat-card-bg); }
.msg.send .appmsg-card { background: var(--chat-card-send-bg); border-color: var(--chat-card-send-border); }
.appmsg-card-clickable { transition: all .15s; text-decoration: none; color: inherit; }
.msg .appmsg-card-clickable:hover { border-color: var(--primary); background: var(--primary-soft); outline: none; }
.appmsg-card-clickable:active { transform: scale(.98); }
.appmsg-info { min-width: 0; }
.appmsg-kicker { font-size: 11px; line-height: 1.2; color: var(--muted-text); margin-bottom: 3px; }
.msg.send .appmsg-kicker { color: var(--chat-white-muted); }
.appmsg-title { display: block; font-size: 13px; line-height: 1.45; color: var(--text); font-weight: 600; overflow-wrap: anywhere; }
.msg.send .appmsg-title { color: var(--chat-white); }
.appmsg-desc { display: block; margin-top: 2px; font-size: 12px; line-height: 1.4; color: var(--muted-text); }
.msg.send .appmsg-desc { color: var(--chat-card-desc); }
.message-flag { display: inline-flex; align-items: center; gap: 3px; position: static; opacity: 1; pointer-events: auto; margin: 1px 0 0; font-size: 10px; padding: 0; border: none; background: none; color: var(--muted-text); cursor: pointer; }
.message-flag:hover { color: var(--danger); }
.message-flag .icon { width: 11px; height: 11px; }
@media (max-width: 980px) { .msg { max-width: 82%; } }
.msg.send .meta { justify-content: flex-start; }